Privacy Policy

1. Who we are

This Privacy Policy explains how ATW STAYS (OPC) PRIVATE LIMITED, trading as CodeByWeb (“we”, “us”), collects and uses personal information through codebyweb.com and in connection with our software development services. For personal data that our Clients enter into software we build or host for them, the Client is the data controller and we act as a processor on the Client’s instructions.

2. Information we collect

• Information you give us: your name, email address, company, project details and any message you send through our contact form or by email.
• Information collected automatically: basic technical data such as IP address, browser type, device, pages visited and referring page, collected through server logs and standard website technologies.
• Business records: details needed to quote, contract, invoice and support our Clients, such as billing details and communication history.

3. How we use information

• To respond to enquiries and provide quotations and Services.
• To manage projects, contracts, invoicing, payments and support.
• To operate, secure and improve our website and services and prevent spam or abuse.
• To send service-related messages, and, where permitted, information about our services, which you can opt out of at any time.
• To comply with legal, accounting and tax obligations.

4. Legal basis and consent

We process personal information where you have given consent (for example, by submitting our contact form), where it is necessary to take steps towards or perform a contract, where required by law, or for our legitimate business interests in running and securing our business.

5. Sharing

We do not sell personal information. We share it only with service providers that help us operate (for example web hosting, email and payment providers, and project tools), professional advisers, and authorities where required by law. These providers may only use the information to provide services to us.

6. Cookies

Our website uses only the minimal technologies needed to operate it. If we add analytics or marketing tools, we will update this policy and, where required, ask for your consent.

7. Security and retention

We use reasonable technical and organisational measures to protect information, but no system is completely secure. We keep personal information only as long as needed for the purposes above, including to meet legal, accounting and dispute-resolution requirements, and then delete or anonymise it.

8. International transfers

Our service providers may process information in other countries. Where we transfer information, we take steps to make sure it is handled with appropriate protection.

9. Your rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 of India, you may request access to, correction or deletion of your personal information, withdraw consent, or raise a grievance. Email support@codebyweb.com and we will respond within a reasonable time.

10. Children

Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal information from children.

11. Third-party sites

Our website links to other sites, including our product sites such as prop.codebyweb.com. Those sites may have their own privacy practices, and we are not responsible for third-party websites.

12. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new “last updated” date.

13. Contact

ATW STAYS (OPC) PRIVATE LIMITED, trading as CodeByWeb. Email: support@codebyweb.com.